FAQs

Our t-shirts are oversized/boxy, true to a modern streetwear cut. Shorts run true to size, with the Retro shorts being cut tight and short. Every product page has a full size chart with measurements in cm and inches. If you're between sizes and prefer a looser fit, size up.

The model wears size L, is 5ft 7" (170 cm), 13.5 stone (86 kg). Each product page shows the model's stats so you can calibrate against your own build.

Full measurements sit on every product page under "Size Chart," and there's a consolidated size guide linked in the footer.

Standard UK delivery is 3-5 working days from dispatch. You'll get a tracking link by email once your order leaves us.

UK delivery is free on orders over £100. Below that, a flat rate applies at checkout.

Yes, international shipping is available at checkout, with rates and delivery times calculated based on destination. Please note customs charges may apply on entry to your country and are the customer's responsibility.

You can return unworn items within 30 days of delivery for a full refund. Items must have tags attached and be in original condition. Full details are on our shipping & returns page.

Yes. Return the original item for a refund, then place a new order for the size you want. This is the fastest way to get the right size to you.

Return shipping is at the customer's expense unless the item is faulty or the wrong item was sent. In those cases, please contact us first and we'll cover it.

Cold wash, inside out, with similar colours. Air dry to keep prints crisp and prevent shrinkage. Avoid ironing directly onto printed graphics.

Not if you look after it. Cold wash, inside out, and air dry. That's the trick. Prints on our tees are built to last hundreds of washes if treated properly.

All major cards (Visa, Mastercard, Amex), Shop Pay, Apple Pay, Google Pay, and Klarna for pay-in-three instalments on orders over £50.

Only one discount code per order. Our automatic promotions (like the current free towel with shorts) apply on top of eligible codes though. No need to enter anything.

Check your spam/junk folder first. If it's not there, contact us with the email you used at checkout and we'll re-send it.

Everything worth having was earned before you left. BIG is built for people who refuse to leave this world having held back. The ones who show up, carry the weight, and keep going when no one's watching. Read the full story here.

Every poem featured on a BIG garment is written by our founder. They're not stock quotes. They're original work built into the fabric of the brand.